Returns & Refunds Due to the personalized nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed and production has begun. Please double-check all spelling, photos, and personalization details before completing your purchase.

Damaged or Incorrect Items We take great pride in our work and want your celebration to be perfect! If your order arrives damaged or if there is a mistake on our part, we will gladly send a replacement at no cost to you.

To be eligible for a replacement, you must:

• **Notify us within 48 hours** of the delivery date shown on your tracking information.

• **Provide photographic proof** of the damage, including photos of the packaging and the product itself..

• **Email your request** to SweetTeeArtistry@gmail.com with your Order Number in the subject line.

Once we verify the damage, a replacement will be processed and shipped as quickly as possible. Please note that we do not offer monetary refunds for damaged items; we only provide replacements of the original item ordered.